Return Your Purchase to Macy’s Online at

Got a product that does not completely satisfy you at Macy’s? Received a merchandise that had already been damaged from Macy’s? Take it easy! Now Macy’s guarantees that returns can be made at any time after your purchase for free. If you dissatisfy with your goods from Macy’s, just click  in Reference Links at the bottom of this page to return your purchases.

Macy’s Online Easy Returns Step by Step Guidance

  1.  Go to
  2. Enter your order number on top of your Order Confirmation email and sign in with your Macy’s account
  3. Click the “return items” link on the “Order details” page
  4. Follow the instructions and submit your return
  5. Print your confirmation page & mailing label
  6. Pack your item, attach a mailing label and, enclose the confirmation page
  7. Drop off your package at any UPS drop-off location

If you have any questions, please feel free to call 1-800-289-6229 or visit Macy’s FAQ page in Reference link 2.

Reference Links

  1.  Macy’s Easy Return Page –
  2.  Macy’s FAQ Page –
  3. Macy’s on Facebook –