Flying with United Airlines may not be always pleasant and comfortable for you. Sometimes you experience inconvenience that asks for your patience and understanding. If that happened, you can claim a token of gratitude online from United Airlines. They use the offer to express their apology and gratitude.
United Airlines Customer Appreciation Guide
As the leading travel service of airlines, United Airlines delivers attentive services to its customers. They have customer appreciation program offering apology offers for unsatisfied customers. This website supports eight languages including English, Spanish, French, Germany, Portuguese, Korean, Chinese and Japanese.
In order to select your goodwill offer, you need to go to www.united.com/appreciation (Click the link in Reference Links at the bottom of this page to visit the website directly), and follow the steps below.
- Enter the following information found on your boarding pass to continue the process: title, name, email address, flight number, leaving city, and departure date.
- Complete the Apology Offer Claim Form and submit it.
- Afterwards, a service personal will give you feedback.
- If your claim is approved, you could choose from the offers like bonus Mileage Plus miles for Mileage Plus members, E-Certificate or Economy E-Certificate.
For post-travel feedback, go to www.united.com/web/en-US/content/Contact/customer/default.aspx and fill out the form. You can also mail your feedback to United Airlines or call them with the number provided.
If you are not familiar with common airport codes like SFO means San Francisco, LAX means Los Angeles, you can check the codes on this page. If you are planning another travel, finding the American Airlines online reservations homepage and you can get more reservation information there.
Make sure you can enjoy your next flight with United Airlines by visiting customer appreciation program at www.united.com/appreciation