A Few Steps and You can Manage Your Purchase on www.att.com/mobilepurchases

Are you an AT&T Mobile Purchases subscriber? Do you want to manage your mobile purchase subscription online at AT&T mobile purchase site? You can view mobile purchases, cancel a subscription, or submit a mobile purchase dispute here. Get started right now and log in to your AT&T Mobile Purchases account. It’s just a few steps away to make or manage your purchases here.

How to Access AT&T Account
To access AT&T Mobile Purchases,

  1. You need to go to  www.att.com/mobilepurchases (Click the link in Reference Links at the bottom of this page to be redirected to the official page) and click Log in to your AT&T Mobile Purchases account.
  2. Enter the AT&T mobile number used to make the purchase.
  3. AT&T will text that number a one-time PIN to complete login.

In order to use a AT&T Mobile Purchases coupon code, You will need to have an AT&T Mobile Purchases ID and password, which helps AT&T identify you when sending the download you selected. It also gives you the ability to purchase additional ringtones and graphics in the future.

AT&T Mobile Purchases Instructions

  • If you want to view your purchases, you need the following steps:
  1. Log in to your AT&T Mobile Purchases account using your 10-digit AT&T wireless phone number, and then select Next. An 8-digit one-time PIN will be sent to your device.
  2. Enter the 8-digit one-time PIN, and then select Submit.
  3. From the Purchases Summary screen, you’ll see your recent mobile purchases.
  • AT&T Mobile Purchases also allows you to purchase ringtones and graphics.
  1. If you buy Ringtones and graphics with your phone, you do not need an AT&T ID and password.
  2. If you purchase Ringtones and graphics online, you will need an AT&T Mobile Purchases ID and password.

You may contact AT&T Customer Service at 1-800-331-0500 to add Parental Controls to your Mobile Purchases account.

How to Block Purchase or Set Limits on AT&T Purchases

  1. If it isn’t an one-time purchase, AT&T Mobile Purchases may have monthly charge for your subscriptions. If you want to block a purchase or set limits on your purchases, log into your My AT&T account or click Contact Us and call for wireless services of AT&T customer representative.
  2. If you think you were charged for a mobile purchase you didn’t order, or want to cancel your subscriptions, log in to your AT&T Mobile Purchases account and view Purchases Summary screen for details.
  3. If you were wrongly charged, select refund and submit your request. Select the subscriptions you want to cancel and click Submit Request.


Reference Links

  1. AT&T Wireless Support – www.att.com/mobilepurchases
  2. AT&T Wireless Home – www.att.com
  3. AT&T Wireless Customer Agreement Website
  4. MyAT&T Online Account Management Website